Services

After-Sale Service

As a result of our extensive collaboration with discerning customers from the quality-conscious Japanese market, we take great pride in the superior quality of our products, setting them apart from others in the industry. Nevertheless, our dedication to delivering the highest service quality remains unwavering, representing the very essence of our business ethos. We firmly believe that meeting our clients' expectations and providing exceptional customer experiences are integral to our success.

In the unlikely scenario that our products exhibit any defects, we take immediate action to rectify the situation. Our customer-centric approach drives us to promptly offer appropriate compensation and effective remedies, ensuring complete satisfaction for our valued clientele. We view such instances as opportunities to strengthen the bond with our customers and reinforce their confidence in our brand.

With a steadfast commitment to continuous improvement and a customer-first mindset, we strive to exceed expectations at every turn. By upholding our principles of excellence and accountability, we endeavor to solidify our position as a trusted partner and an industry leader in delivering unrivaled quality products and services.

Shipping Info

● Shipping by sea

Shipping container: 20GP, 40GP, 40HQ, FCL, LCL

Incoterms: FOB, CIF(Long-term cooperation)

Harbor: ShangHai Harbor

After the goods are loaded into containers in Zhejiang, they will be transported to the port of Shanghai. Following customs inspection and information verification, the shipment will be dispatched to the port of Xinxiang. Our efficient logistics process ensures smooth and secure transportation throughout the journey. From Zhejiang to Shanghai and finally to Xinxiang, our dedicated team ensures that all necessary protocols are followed, guaranteeing the safe and timely delivery of the goods. We place a strong emphasis on reliability and punctuality, making sure that our clients' consignments reach their destinations without any delays or complications.